eHealthHealth care

Quality Assurance: Strengthening Healthcare Technology

4 Mins read

  Did you even realize how the interest has risen in the past decade – especially when it happens to the safety and quality of the healthcare industry. I hope you did; it’s enormous and pretty evident too. There’s no doubt in the fact, in the time where the evolution of the technologies are on the peak, the medical science domain is too going through the same. Everything has gotten better than before, and so does happen in this healthcare sector, too, strengthening all the inner aspects with the integration of smart technologies. In this write-up, I will put light and make you learn how Quality Improvement and Quality Management Technology will help and allow the healthcare professionals to monitor every single inner operation taking place and strengthen the patient focus more in the healthcare sector with ease. How Health Technology Make Patients’ & Healthcare Professionals’ Lives Safer & Simpler Indeed, in a lot of ways! Digital Workplace Solutions in 2020 are helping healthcare professionals in mitigating a lot of risks, which are commonly driven by numerous human factors. But still, nothing is perfect, and so does the technology! It demands continuous testing to ensure the delivery pipeline is fitting the center purpose. Continuous Testing is very much important, particularly when it happens to the software systems. One silly mistake in medical and healthcare facilities may jeopardize anyone’s lives. The best way to tackle with such technical errors is by availing software testing and quality assurance services from dedicated professionals. However, in order to integrate the QA process and ensure quality assurance in your business, it’s important to learn its basic principles. Following is the guide to how quality assurance improves working of medical applications and why healthcare institutions are considering QA outsourcing to meet their business goals. QA in the Health Care Sector in 2020 Before now, it was rather difficult to measure and describe the significance of quality of care. There has been a big landmark in the healthcare domain, especially after the publication if the IoM report in 1999. This publication, the concern was to make a safer health system for people. Since then, software testing and QA has become a top priority. According to one report it has been depicted, more than 10,000 deaths every year happened in the US because of some medical errors – well, this can be bypassed with adequate consideration anyway. After considering and emphasizing these medical errors and reports, a lot of measures, regulations, and protocols have been implemented by the healthcare professionals as quality indicators for enhanced work processes. Since then, many healthcare institutions have integrated a set of quality indicators to ensure smooth working. As a result, it has led to a change in the healthcare industry. Earlier, the concern was to make necessary changes in aspects like equity, effectiveness, patient-centeredness, safety, timeliness, and efficiency. These aspects worked as exemplars in the healthcare domain and made great quality improvements in healthcare software. Until now, the healthcare industry has taken a great step in the quality of work processes, which has resulted in enhanced safety and care.   Testing internal healthcare systems The role of software testing in healthcare industry is very critical. In medical practice management, quality is an important aspect for the effective and smooth functioning of medical software. Medical practice management software is beneficial because of its feature, which leads to the smooth functioning of the medical institutes. It is true because of its varied functionalities in different units – which may lead you to the point where you put the medical infrastructure at a strain. In order to avoid these problems, medical institutions need to avail of the services of dedicated QA professionals to make successful market releases. We can consider one example here – let’s say to ensure a certain medical practice management software functions well on different platforms and for that QA team is going to employ compatibility testing practice. Alike this, software testing is too important for health record systems where these systems are liable for handling patient information in healthcare institutions. These EHR systems have great significance, and the agile QA process ensures there are no vulnerabilities and errors in the system which would otherwise put the hospital’s data at stake. Software deployed in healthcare industries demand software having no error rate to ensure smooth working processes. The key is to carry out effective QA and software to eliminate all the possible bugs before they even happen. Quality & safety of healthcare systems Quality and safety of software go hand in hand to ensure patient safety, which can only be fulfilled by great quality software. Once a QA professional ensures the quality of healthcare software, all the likely bugs in a system can be accessed earlier and prevent all the likely problems ahead. To ensure the quality of medical software, healthcare institutes have even started considering availing the services of a dedicated quality assurance team and software testing tactics in the software development life cycle. A team of dedicated QA engineers do continuous test cases products in the software development phase and make them further flexible to buyers’ requirements and ensures patients’ trust, and better outcomes. Principles to ensure the quality of healthcare systems To make healthcare software effectively addresses all the issues, a healthcare institute needs to ensure the working of the software and overcome all the loopholes to ensure the proper working and performance is assured in it. The earlier aspect was total quality management, which is now replaced by a plan do check act cycle. Continuous QA Process The continuous quality assurance process must be followed by monitoring the feedback constantly and then adopting & integration those improvements to make it more effective. A sustainable QA program Integrating an effective QA program into a business is considered to be a long term thing. The implementation approach starts by incorporating the right methods and aspects followed by effective research and efforts to make effective software, followed by the adoption of the latest technologies. A sustainable and effective QA program begins with efforts and an appropriate approach. As discussed earlier, many starting errors may cause problems later on and can lead to errors that can be identified and avoided by following the right set of rules. Making the QA program working To ensure the working and quality of the medical software, medical institutions need to integrate software testing and quality assurance into the development lifecycle. Dedicated and professional quality engineers must test continuously throughout the development process and make them according to the healthcare requirements. In the long run, these software leads to patients’ trust and general productivity. Because of varied requirements of healthcare businesses; more and more companies are choosing to outsource and employ different testing methods, like:

  • Compatibility testing
  • Failover and recovery testing
  • Performance testing
  • Functional testing
  • Usability testing
  • Security testing
  • And more

These testing methods are not comprehensive, and proficient QA experts are always guided by the software specifications to customize a solution that is functional and has usability, security, or other aspects added in it.

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About author
Claire Mackerras is a Senior QA Engineer & Editor associated with software testing company, Bugraptors. She is passionate about writing on technological trends for manual & automation software testing. She likes to share her knowledge, for the readers who are interested in exploring testing tacts and trends.
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