Why My Patient Left the Office
A patient came to the office and refused to see me, although I was
Does Healthcare Need a “Call to Minga”?
In the most recent months, I have experienced a lot of “firsts” since
Should patients choose doctors who are friends?
Can I help you? Can I help you? In the social media era, it’s common
A Tale of Two Gowns: The Patient
I attended the Patient Experience, Empathy and Innovation Summit hosted by the Cleveland Clinic
Does the Doctor-Patient Relationship Need Marriage Counseling?
The healthcare system is all about building patient engagement lately. Which makes me ask: if
The Doctor-Patient Relationship of Today
Providing others with healthcare is a very personal and important service. One important element
Flipping the Clinic Visit
Doesn’t it seem like there’s never enough time? Nowhere is this more prevalent than
Debunking the “Unapproachable Doctor” Myth
Myth: Patients go online because they find it difficult to speak with their doctors.
The Adopt One! Challenge: The First Step
A journey of a thousand miles begins with a single step. Or in the
Is the CEO of the Cleveland Clinic
If a recent blog post by the CEO of the Cleveland Clinic is representative of