Effective Incident Reporting Surrounding Patient Satisfaction
Problem resolution methodology is without a doubt an integral part of a patient experience strategy. When a patient incident inevitably arises, organizations tend to miss out on a golden opportunity…
Bellevue Hospital Evacuation Still Underway as Reserve Power Stopped Working And No Plumbing
This is the longest operating hospital in the US and the pride ofNew York. This is the longest operating hospital in the US and the pride ofNew York. If the…
Calling for More Than an Ounce of Prevention
I originally shared this post on October 27th as an announcement to the 13,000+ members of my Digital Health group&nb I originally shared this post on October 27th as an announcement to the 13,000+ members of my Digital Health group on…
Common Sense: Where Has it Gone ?
Common Sense has been replaced by Conventional Wisdom. A radical thought by Thomas Paine, one of the founders.Here we are less than one week to elections. After four years…
Danny DeVito’s Take on Genetically Modified Food
It is always nice to inject some humor into our politics. Check out Danny DeVito’s take on California’s Prop 37 – an Initiative to label Genetically Modified Food: It is…
Medical Innovation – Big Data and Patient Engagement
At the Cleveland Clinic Medical Innovation Summit, there was a discussion about big data in health care which moved to the issue of patient engagement and the need for not…
Should Hospitals Offer Hotel-like Services?
Henry Ford Hospital in Bloomfield, MI offers room service, flat screen TVs and other hotel-style amenities. The primary goal is to attract well-insured commercial patients, but there’s also an underlying…
The Real Obamacare
Even before the Affordable Care Act had become law, its opponents cleverly dubbed it “Obamacare.” Their intentions were obvious: to capitalize on a substantial proportion of the public’s disapproval of…
Primary Care vs. Nurse Practitioners and Specialists
Brian Klepper comments on the American Academy of Family Physicians’ recent moves to knock down the idea that nurse practitioners are equivalent to physicians for primary care. He mainly concedes…
Does Anyone Even Understand What’s on Your Hospital Website?
According to a recent study, the information on 95 percent of prostate cancer websites is over the heads of their readers. Of 62 websites surveyed, only three had treatment information…
