By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Health Works CollectiveHealth Works CollectiveHealth Works Collective
  • Health
    • Mental Health
    Health
    Healthcare organizations are operating on slimmer profit margins than ever. One report in August showed that they are even lower than the beginning of the…
    Show More
    Top News
    improving patient experience
    6 Ways to Improve Patient Satisfaction Within Hospitals
    December 1, 2021
    degree for healthcare job
    What Are The Health Benefits Of Having A Degree?
    March 9, 2022
    custom software development is changing healthcare
    Digital Customer Journey Mapping and its Importance for Healthcare
    July 21, 2022
    Latest News
    6 Easy Healthcare Ways to Sit Less and Move More Every Day
    September 10, 2025
    7 Most Common Healthcare Accreditation Programs: Which Should You Use?
    August 20, 2025
    Hospital Pest Control and the Fight Against Superbugs
    August 20, 2025
    Hygiene Beyond The Clinic: Attention To Overlooked Non-Clinical Spaces
    August 13, 2025
  • Policy and Law
    • Global Healthcare
    • Medical Ethics
    Policy and Law
    Get the latest updates about Insurance policies and Laws in the Healthcare industry for different geographical locations.
    Show More
    Top News
    10 Lessons I’ve Learned from Premature Babies in the NICU
    August 21, 2011
    Causes of the Crisis in Primary Care
    April 2, 2014
    Physician Wellness – Saying “NO” to Endless Hours and Solo Practice
    January 28, 2012
    Latest News
    Healthcare at a Crossroads: Why Leadership Matters More Than Ever
    September 9, 2025
    How Social Security Disability Shapes Access to Care and Everyday Health
    August 22, 2025
    How a DUI Lawyer Can Help When Your Future Health Feels Uncertain
    August 22, 2025
    How One Fall Can Lead to a Long Road of Medical Complications
    August 22, 2025
  • Medical Innovations
  • News
  • Wellness
  • Tech
Search
© 2023 HealthWorks Collective. All Rights Reserved.
Reading: What Would Empathy-Based Healthcare Look Like?
Share
Notification Show More
Font ResizerAa
Health Works CollectiveHealth Works Collective
Font ResizerAa
Search
Follow US
  • About
  • Contact
  • Privacy
© 2023 HealthWorks Collective. All Rights Reserved.
Health Works Collective > Policy & Law > Health Reform > What Would Empathy-Based Healthcare Look Like?
Health ReformHospital Administration

What Would Empathy-Based Healthcare Look Like?

Stewart Gandolf
Stewart Gandolf
Share
3 Min Read
Dr Paul Rosen
SHARE
Dr Paul Rosen

Paul Rosen, MD, Nemours

Dr. Paul Rosen thinks a lot about empathy in healthcare delivery.

Dr Paul Rosen

Paul Rosen, MD, Nemours

Dr. Paul Rosen thinks a lot about empathy in healthcare delivery.

In his insightful and inspiring TEDx presentation, Dr. Rosen observed: “In 1915, Henry Ford took a tour of the brand new Henry Ford Hospital. When he finished his tour, he turned to the hospital administrator and said, ‘Well, I see you’ve designed the hospital perfectly to fit the needs of the physician…instead of the patient.’”

One hundred years later, how much progress have we made?

More Read

Veterans and mHealth: A Sensible Patient Engagement Strategy
Hospital Evacuation – it can and does happen!
Finding Information in Healthcare Exchanges
Obamacare Simplification: Is That Like “Jumbo Shrimp”?
The Price of Obtaining Healthcare Today

As the Clinical Director of Service and Operational Excellence at Nemours Children’s Health System, he asks the challenging question, “What would healthcare look like if it was based on empathy?” He speaks candidly to that issue in his talk titled: Empathy: The Next Revolution in Health Care.

Paul Rosen MD TEDx

“It seems like our healthcare culture is driving empathy out of our young doctors.” Dr. Rosen observes that, if we can restore empathy, the wait for appointments goes away, the wait in the emergency room goes away, and waiting through the weekend to hear if your child’s cancer has returned goes away.

“If we redesigned health care systems based on empathy…the pillars of care in the hospital would be your healing, your nutrition, your sleep, your pain control, and your communications with your medical team.”

When I talked with Dr. Rosen on camera previously, we were attending Cleveland Clinic’s Patient Experience Summit. You can watch our video conversation here: Nemours “True North”: Unconventional Hours and Other Care Commitments.

Pediatric Rheumatologist Paul Rosen, MD is Clinical Director of Service and Operational Excellence at Nemours. He received a masters of public health degree from Harvard University and a masters of medical management degree from Carnegie Mellon University. Dr. Rosen’s interests include patient-physician communication, family-centered care, and the patient experience. He teaches medical students about improving the patient experience, and he serves as the faculty mentor for the physician executive leadership program for medical students at Sidney Kimmel Medical College at Thomas Jefferson University.

This talk was presented at a local TEDx event in Wilmington, DE.

Share This Article
Facebook Copy Link Print
Share

Stay Connected

1.5kFollowersLike
4.5kFollowersFollow
2.8kFollowersPin
136kSubscribersSubscribe

Latest News

a woman walking on the hallway
6 Easy Healthcare Ways to Sit Less and Move More Every Day
Health
September 9, 2025
Clinical Expertise
Healthcare at a Crossroads: Why Leadership Matters More Than Ever
Global Healthcare
September 9, 2025
travel nurse in north carolina
Balancing Speed and Scope: Choosing the Nursing Degree That Fits Your Goals
Nursing
September 1, 2025
intimacy
How to Keep Intimacy Comfortable as You Age
Relationship and Lifestyle Senior Care
September 1, 2025

You Might also Like

Hospital AdministrationMedical Records

How Can Hospitals Make Patient Care and Medical Info Work Together?

March 17, 2017

The 80-20 Rule and Disruptive Healthcare Professionals

July 6, 2015
Image
Health ReformPolicy & Law

State Alternatives to Medicaid Expansion

April 13, 2013
Clinical Pathways
BusinessHospital Administration

Standardizing Patient Care with Clinical Pathways

December 29, 2014
Subscribe
Subscribe to our newsletter to get our newest articles instantly!
Follow US
© 2008-2025 HealthWorks Collective. All Rights Reserved.
  • About
  • Contact
  • Privacy
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?