A Tale of Two Gowns: The Patient
I attended the Patient Experience, Empathy and Innovation Summit hosted by the Cleveland Clinic
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I attended the Patient Experience, Empathy and Innovation Summit hosted by the Cleveland Clinic
A colleague forwarded on a momentarily disheartening clip from the Washington Post last week. A
Although the Affordable Care Act (ACA), in its final, amended version, has been the
A shocking statistic – a specialty medical practice can depend on patient referrals for
Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the
[Article Series: An excerpt from a forthcoming book by Mark Tager, MD, and Stewart
Mary is admitted to the hospital with symptoms caused by high blood sugar. She
Interpreting Your Benefits and Risks of Medical Decisions Interpreting Your Benefits and Risks of
In less than a decade, healthcare in the US has changed greatly and frighteningly
First published in the Harvard Business Review Two or three times a week, a