A Tale of Two Gowns: The Patient
I attended the Patient Experience, Empathy and Innovation Summit hosted by the Cleveland Clinic
The 80-20 Rule and Disruptive Healthcare Professionals
A colleague forwarded on a momentarily disheartening clip from the Washington Post last week. A
How High-Deductible Insurance Fuels Momentous Healthcare Shifts
Although the Affordable Care Act (ACA), in its final, amended version, has been the
Physician Liaison Programs – Critical to Practice
A shocking statistic – a specialty medical practice can depend on patient referrals for
Why Doctors Need To Listen To And
Perhaps the most fundamental principle of “patient-centered care” is for clinicians to understand the
How to Grow Your Private Pay and
[Article Series: An excerpt from a forthcoming book by Mark Tager, MD, and Stewart
Are We Treating Symptoms While Ignoring the
Mary is admitted to the hospital with symptoms caused by high blood sugar. She
Most Medical Decisions Are Not Risk-Free
Interpreting Your Benefits and Risks of Medical Decisions Interpreting Your Benefits and Risks of
Has Your Practice Outgrown Your Marketing Budget?
In less than a decade, healthcare in the US has changed greatly and frighteningly
Coaching Physicians to Become Leaders
First published in the Harvard Business Review Two or three times a week, a