Tips To Keep Patients And Staff Safe During COVID-19
Healthcare practices around the world have been impacted by the Coronavirus…
Who is Healthcare Delivery Really About?
Our final session of the 2015 Telluride Experience kicks off in Napa,…
Three Research Techniques For Patient Experience Breakthroughs
So an anthropologist walks into a doctor’s office… No, this is not…
Internet Marketing and Healthcare’s Digital Decision Makers
The profound influence of the Internet in American society is drawing healthcare…
Should Physicians Profile Our Patients?
Profiling in this country is highly discouraged and is illegal in many…
Marketing Shared Appointments: Paradigm Shift in Healthcare [Podcast]
In this Marketing Podcast, Healthcare Success Co-Founder Lonnie Hirsch and author and…
Social Media Is Bad for Relationships
It’s a proposition that was very firmly put to me recently in…
Saving Relationship Medicine with Direct Primary Care
The fundamental problem in health care delivery today is a highly…
The 80-20 Rule and Disruptive Healthcare Professionals
A colleague forwarded on a momentarily disheartening clip from the Washington Post…
Why Doctors Need To Listen To And Understand The Patient’s “Perspectives” – A True Story
Perhaps the most fundamental principle of “patient-centered care” is for clinicians to…